Many more small details of a boat in bad condition. LEARN MORE. The overall condition of the boat was appalling. read more. Discussion Starter • #1 • Aug 9, 2018. Boat Tours & Water Sports in Scrub Island, Offshore Sailing School, Scrub Island, BVI: Tickets & Tours. Your boat is active in the Dream Yacht Charter fleet and generates revenue Offset the cost of buying your new yacht with our Dream Ownership programmes. DYC and its agent ignored all of our requests to review skipper credentials, a reasonable request prior to spending a week in this individual’s hands. However I am obligated to share my experience with other potential. There is ZERO AFTER SERVICE ONCE BOOKED! The overall condition of the boat was appalling. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We booked a 2 day charter and were supposed to get the skippers # the day before to go over the schedule and never did. Your yacht will be in charter activity in our fleet, and under our management care for 5-7 years. (6) Numerous documented cracks and chunks of exposed fiberglass with breakages in the trampoline supports at the front. Ted Kakuris. DREAM YACHT CHARTER KEY FIGURES • 1st charter company in the World • 1,000+ yachts available in 50+ destinations • 400+ colleagues in 32 countries ... Dream Yacht ownership is the most affor-dable way to explore the world’s favourite sailing destinations without the ongoing Each month, you receive guaranteed, fixed revenue regardless of charter activity, depending on the location of the yacht. We thought not a big deal and she agreed to refund us the roughly 750 USD price difference for the downgrade. New for this season – Sri Lanka, Panama, Newport, La Rochelle, Venice, Malta, and Turkey. Croisiere Catamaran Dream Yacht Charter: Dream Yacht Charter- DO NOT use them for crewed charters! Yacht company was very nice, but DO NOT PAY TO CHARTER 'WAHOO'. The following are facts and therefore indisputable. I called Jane again and explained her how unhappy we were and she was friendly but had no immediate solution and we agreed to discuss about compensation after the trip. Charter Ownership. This is the version of our website addressed to speakers of English in the United States. 11 Posts . I spent a lot of time discussing resolutions with the port manager and at the end we signed an agreement for a partial refund which was nowhere close to sufficient for the time that we lost dealing with problems listed above. more, Response from DreamYachtCharter, General Manager at Dream Yacht Charter, Historic Sites, Points of Interest & Landmarks, We should have known better when our contracted boat (a 2019 Bali 43) was replaced without notice 1 week before our departure with an older 2015 Lagoon 45 - "Pain Killer", which was in no condition to be chartered. SAIL YOUR DREAMS WITH THE WORLD’S NO 1 CHARTER COMPANY. See His Trip Review. The World's Leading Charter Company Dream Yacht Share is the smartest way to sail in Texas and your gateway to worldwide sailing. Nick C wrote a review Nov 2019. We also had indications that the boat was not properly maintained throughout the week which heightened our concerns. Best wishes, The Dream Yacht Charter Team. We have been chartering in the BVI's for over 20 years using several charter companies. Our base teams are welcoming and will introduce you to the boat’s systems and make sure you see the best of the destination you are sailing. After trying to explain the local staff that its not at all what we booked and several things were either not working or removed/missing we saw that it was going nowhere. With over 45 bases worldwide Dream Yacht Charter is everywhere sailors want to explore. We have also been opening new bases every year. You have been warned if you decide to give this company any money- it is a fraudulent scam corporation! In the BVI August 2016. As the world leader in yacht chartering, we specialize in keeping our customers sailing safely in the world’s most beautiful destinations. Probably a bad sign, but just strange. There are a few 5 stars in Trip Advisor, but mostly from users with 1 reviews so a bit suspicious. Jenny Loppnow. No issues with the engines, electrical, running or standing rigging. This was by no means my first charter and I can say that this company cares less about customers than any I have seen. These programs include pre-approved financing, guaranteed monthly payments or performance based income. With Dream Yacht Charter you have more choices, options and flexibility to own a luxury sailing yacht without the expense and challenges of traditional ownership. We are the world's leading yacht sales specialist, offering end-to-end professional consultancy and a panel of innovative solutions to smartly buy your yacht. Our experience with Dream Yacht Charters was very disappointing. Please allow us the opportunity to use your valuable feedback to improve our service and customer experience in Croatia and all of our 46 other destinations. We are sorry your booking was impacted. (3) Water accumulation in the port engine and free floating lines on the starboard side - 3 of them , 1 of which got tangled with the starboard engine which was claimed to be our fault as we did not have diving gear to inspect below the boat before taking it out. We will never know. The one question we get a lot is: “Should I buy a new boat and place it into yacht charter management or buy a 5-year old boat that was phased out of charter management when I am ready to go cruising”. read more, I would like to start this review with a positive comment: my entire NOVICE crew of 9 had the best... Just about every charter company has its own unique ownership program, each with its own way of doing business, and there’s always a need for buyers. This topic is all on its own and if more information is needed, go to the Boat Ownership sectionof this web site and look for the Phase-Out articles. Answer 1 of 48: For some reason I can't find any reviews of Dream Yacht anywhere. I then received an email from Jane within 2 days with a form they wanted me to fill out waiving all my rights, even to this review, and they would offer 600 dollars. We're disappointed your vacation didn't meet our usual high standard of customer service. You have been warned if you decide to give this company any money- it is a fraudulent scam corporation! These programmes include pre-approved financing, guaranteed monthly payments or performance based income. More crewed yacht ownership options are available than ever before. Hi all, Anyone here familiar or entered the "dream easy" ownership program of DYC? Best wishes, The Dream Yacht Charter Team. Hi Karen Thank you for your kind review of your charter in the Exumas, Bahamas. All this plus a marina staff who were more interested, in my opinion, in taking our security deposit - and wanting additional deposits - than helping us - they did not even tell us what our security deposit would cover and why. As we say in Texas, this boat has been 'rode hard and put up wet'. more. We also experienced stress on the boat due to the fact that DYC has a reputation for not re-paying its crew timely for costs which are clearly to DYC’s account. 5 contributions 2 helpful votes. We have been chartering in the BVI's for over 20 years using several charter companies. As we say in Texas, this boat has been 'rode hard and put up wet'. With Dream Yacht Charters . However the company did not uphold its agreed obligation and never processed our agreed refund. (7) No blackwater tanks on the boat and warped wood indicating prolonged water damage/mold inside the boat. We’re here to help you sail your dream … (2) A propane leak and smell in the propane locker and yellow flame (incomplete combustion) on the stove. We have taken all the necessary steps to reach a fair settlement. I will note that were “upgraded” to a brand-new boat instead of the 2016 catamaran we booked, which at first seemed like great luck. You can derive your own conclusions. I have dealt with Horizon Yacht Charters as well and find them good. We now offer you more choices in more destinations than any other yacht charter company in the world. It is a wonderful part of the world and it sounds like you had a wonderful time. Wherever you can sail, we are there for you. Probably a bad sign, but just strange. Regardless, everything worked well. Dream Yacht Charter is the only charter management company that offers six individually designed charter management programs. Charter Company standards for such upkeep will vary I am certain. Hi, I am looking at buying a catamaran through Dream Yacht Charter on a one off payment scheme. We were given a boat (1) which had cracked hatches so we had rain land on our beds everytime it rained. Best wishes the Dream Yacht Charter team. If you’re hooked on sailing, ask us about our new or used boat ownership deals. Answer 1 of 48: For some reason I can't find any reviews of Dream Yacht anywhere. See His Trip Review. "Repaired" by bypassing the fuse. A charter with this company is not a vacation. Here are the most significant issues we had, although this is by no means a complete list: - Bad communication prior to boarding. Further because it was a short 2 day charter we couldn't do our route and basically spent the first day getting to one place and the second day getting back to the marina! By-the-Cabin Charter Yacht Program ; Charter companies like Dream Yacht and The Moorings offer by-the-cabin charters on their bigger catamarans that allow charter guests to enjoy an all-inclusive luxury crewed charter for the price of a stateroom. Also we signed a contract to start at 9 am and finish at 12 pm. We have multiple expertise from private ownership, management programs and yacht brokerage. I followed up with this company Dream Yacht Charter via email about my disappointment with the charter and they never even had the decency to respond. Wherever you want to travel to next, let Dream Yacht Charter take you there. In Grenada May 2016. With a reputation for being the best holiday experience in the Whitsundays, we are a professional charter company offering unique local experiences. Best wishes, The Dream Yacht Charter Team. Do your research, crunch your numbers, think about your travel goals and then, if you still need encouragement, consider this your permission slip. Again, we are deeply sorry for the condition of your yacht. The skipper seemed unqualified (first time captaining a boat this size and very limited experience with DYC) and did not consult the client group nor the hostess for important decisions. “Dream offers five different purchase options and a choice of nine manufacturers. Enjoy local daily access to one of two spectacular sailing yachts and explore exotic destinations around the world as a member of the Dream Yachts family. … I would never advise anyone renting with this charter company. We have since removed Wahoo from the fleet and are deeply sorry for your dissatisfaction with the boat itself. Dear Yohann, We were surprised to see your comment on our BVI page as your charter took place in Croatia. With over 45 bases worldwide Dream Yacht Charter is everywhere sailors want to explore. Charter Yacht Ownership Review Because the yacht is in the ownership program it helps subsidize the cost of the yacht. Dream Yacht Charter is another big operator with bases across the globe, including some less common destinations such as Baja California, Fort Lauderdale and Mauritius. Our charter programs let you sail while we take care of your yacht, OFFSETTING THE COST OF YOUR YACHT UP TO 80%. The Dream just keeps getting bigger. Dream Yacht Charter is the only charter management company that offers six individually designed charter management programmes. Dream Yacht has more charter bases than any other yacht charter company. I am certain that there are others, but I would visit some boat shows and search the net for previous owner assessments of the … The only reasonable conclusion is that DYC does not properly test equipment to ensure customer safety. Dreaming of owning a boat? SailTime. Historic Sites, Points of Interest & Landmarks. Worst Charter Experience ever.. pay the extra and use Moorings!!! See Her Trip Review. We've reviewed your booking and can see we reached out to your broker on 7 September to arrange the agreed refund, as refunds are made through the agent you book with. We are deeply saddened to see you are still so dissatisfied and felt the need to comment here. The agent also provided information which was inconsistent with DYC policy, which prevented us from properly preparing for the trip. Review tags are currently only available for English language reviews. Chartered a Lagoon 52. (5) a Boat electrical system which failed on the first night leaving us in complete darkness. Explore and compare our wide range of opportunities and we will help you choose your perfect match to get the most out of your passion for … However we asked many within DYC why this happened and were never given an answer – after our experience it seems that this “upgrade” may have been an effort to test the new boat. DYC’s technical lead asked the skipper to fit inappropriate parts to combustible gas lines, which threatened the safety of the entire crew (in addition to wasting half of a day trying to make an inappropriate solution work). HORRIBLE SERVICE AND TERRIBLE EXPERIENCE. About Dream Yacht Charter. This year has been a challenge for many in the tourism industry. Chartered a Dufour 500. DYC is the largest yacht charter company in the world and it operates as a cost machine, not a customer service entity. Best, Dream Yacht Management, This is the version of our website addressed to speakers of English in the United States. On day 5 we started to have trouble with the engine, it wouldn’t start randomly and idled very strangely, we decided it wasn’t safe anymore considering also that the VHF radio had no antennae and a range of maximum 200-300 meters. 13 talking about this. Further one shower was broken so we had to share the only working shower with the skipper and all guests even though we spent 30 minutes at the marina checking all to make sure everything worked plus there was confusion about wifi being included on our charter, another 30 minutes wasted on such a short charter. We will move mountains to show you an incredible time when you next charter and hope that you can give us the opportunity to at some point in the future. If you’re hooked on sailing, ask us about our new or used yacht ownership deals and for extra adventure, our Dream Boat Club offers a range of membership plans for limitless boating opportunities onboard one of our new Zodiac RIBs. We have multiple expertise from private ownership, management programs and yacht brokerage. Mechanical problems with the boat were relentless and caused us to miss most of our intended destinations. Boat Tours & Water Sports in Scrub Island, Offshore Sailing School, Scrub Island, BVI: Tickets & Tours. As a result the hostess wanted to leave the boat two days into the trip; I personally had to spend several hours counseling each member of the crew in order to prevent complete disaster. For example, Dream Yacht, Moorings, or Paradise Yachts’ crewed yacht programs are designed for large catamarans.These crewed charter programs can help you purchase a new yacht, not only to have a crew assigned, but also you can operate your own all-inclusive yacht charter business right on your own boat. Hi all, Anyone here familiar or entered the "dream easy" ownership program of DYC? Two days before the charter was planned to begin she called me to tell me there was a problem with the engine on the brand new boat and they had to switch us to a 2017 Dufuor 520. This contract was not upheld and we had to leave at 12pm [ morning wasted on this short charter] plus we were told we had to return by 10 am to refuel which was not on the contract. This is unfathomable but unfortunately was our reality. Charter base was under staffed and employees were overwhelmed. It was understood that we had worked through everything together when you and the team discussed your disappointing experience upon your return home last month. We will pass on your feedback about the team and hope to see you on board again soon. We are the world's leading yacht sales specialist, offering end-to-end professional consultancy and a panel of innovative solutions to smartly buy your yacht. Best, Dream Yacht Management. - Will not uphold agreements. Many people dream, but with SailTime it can become a reality. Please let me know directly if you plan to charter again and we will make sure you leave with incredible memories which will last a lifetime. Please take into consideration that all people who accept this compensation from Dream Yacht Charter after a bad experience are then not allowed to write a review on google, tripadvisor, etc. With all of the electrical issues on the boat, they were still doing a 7-hr turnaround for the next charter. Dream Yacht Charter is now the world’s largest sailing company and is now named as the No 1 charter company worldwide. You can derive your own conclusions. Dream Yacht Sales guarantees up to a 9% annual return on the cost of the yacht, paid in monthly instalments. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The Yacht we chartered from DREAM YACHT CHARTERS Breva was a tired worn yacht with broken Water gauges, chart plotter touch screen and even the engine throttles either did not work or were jammed. (See pics). Dream Yacht Charter provides you with the opportunity to own a luxury yacht in one of many exotic locations, and the excitement of sailing some of the best cruising grounds in the world. Our first impression at 6pm was we were on our own, vacant dock with a plank to walk to go aboard and a paper taped to the door as a Welcome. These programmes include pre-approved financing, guaranteed monthly payments or performance based income. Again, we are still deeply sorry for your negative experience and hope that you know the depth of our gratitude we have to you for helping us to improve both our fleet and customer service. The chart and technical briefing The … Due to the often last minute travel restrictions, we had to adjust our fleet planning which resulted in delays for boat arrivals. In Grenada November 2015. Browse to find bareboat, crewed or by the cabin charters or speak to our specialist team about our high maintenance standards, exciting custom itineraries and hidden gem recommends. More crewed yacht ownership options are available than ever before. We will pass on your feedback about the team and hope to see you on board again soon. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Guaranteed monthly revenue. There are three options once the program has ended: private use, place the yacht in a second tier charter operation for another 5 years, or sell the boat. - Poor attention to safety. Our experience with Dream Yacht Charters was very disappointing. In the end we had to cut the trip short, book extra flights and the whole experience was unfortunately not at all comparable to our trip a few years ago with Moorings (a real charter company). Select from one of our fractional yacht ownership offers of a specific boat in a specific location. Established in 1980, Queensland Yacht Charters has been providing unparalleled bareboat yacht charters in the Whitsundays for over 30 years. discuss the route and that it was unacceptable that we were not given his details. Nothing was prepared as promised and after going on the boat we realized this boat had been used hard every day for its whole life and never properly maintained or even cleaned. 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